Privacy notice

Information we collect

When you join the waitlist, we collect your name, work email, optional company name, consent time, and the page used to submit the form. Contact requests also include the message you choose to send.

The waitlist does not connect to your store or advertising accounts and does not collect campaign, customer, order, or payment data.

How we use it

We use these details to manage beta interest, contact you about availability, answer enquiries, prevent abuse, and operate the landing securely. We do not sell waitlist information.

Shopify connector data

When a merchant installs and connects the KPIAds Shopify app, the connector stores the shop domain, Shopify shop identifier, granted scopes, installation state, encrypted access and refresh credentials, and the KPIAds business/project selected by the merchant. Credentials remain server-side and are never included in browser code or reporting payloads.

The connector uses the minimum order fields required to calculate daily store totals: creation and cancellation timestamps, current total amount and currency, and refunded total amount and currency. It does not request or send customer names, email addresses, phone numbers, postal addresses, payment details, line items, or raw order records to KPIAds.

Individual order responses are processed transiently to calculate daily gross revenue, refunds, net revenue, currency, and order count. KPIAds receives and retains only those daily aggregates for reporting. Operational records are limited to synchronization state, timestamps, request identifiers, and sanitized errors.

Why Shopify data is processed

Shopify data is processed only to connect the authorized store, synchronize aggregate sales performance, compare store results with advertising spend, maintain connector security, diagnose synchronization failures, and respond to privacy or deletion requests. KPIAds does not use Shopify order data for advertising, profiling individual customers, or sale to third parties.

Legal basis and providers

Beta updates are sent with your consent. Essential security and operational processing relies on our legitimate interest in running and protecting the service. Hosting and email providers process only the information needed to deliver these functions.

Retention and your choices

We keep waitlist information while beta access is being managed or until it is no longer needed. You can withdraw consent or request access, correction, or deletion at any time.

Shop installation credentials and connection metadata are kept while the connector remains installed and authorized. Uninstalling the app removes the local Shopify installation, encrypted credentials, and KPIAds connection. Shopify's mandatory customer and shop privacy webhooks are authenticated and handled even though KPIAds does not store Shopify customer PII.

Daily aggregate reporting retention follows the active KPIAds plan and account lifecycle. A merchant can disconnect the connector, uninstall the app, or request access, correction, export, or deletion through the contact channel below.

Contact

Send privacy or data requests through our contact page or email support@kpiads.app.